{"status":true,"message":"CMS page data","data":[{"id":11,"status":"1","page_name":"FAQ","content":"<p><strong>Flights<\/strong><\/p><p><strong>How can I change my password?<\/strong><br>To change your password, please follow these steps. Your new password will be sent to the email address you entered when you first created your membership account.<\/p><ol><li>Log into your account on our website.<\/li><li>On the left side of the page, click on "Change Password."<\/li><li>Follow the recommended steps, then click "Submit."<\/li><li>The new password will be sent to your registered email address immediately.<\/li><\/ol><p><strong>How to select my destination?<\/strong><br>You can select your destination by entering or typing the city name or IATA code in the appropriate box.<\/p><p><strong>How can I modify\/cancel a previous booking?<\/strong><br>You can change or cancel your previous booking at any time; however, changes or cancellations depend entirely on the terms and conditions of the airlines you have chosen, as well as the fare and availability of your amended booking.<\/p><ol><li>Log into www.airbholaticket.com.<\/li><li>Go to "My Account" and choose the itinerary that needs to be canceled, then press the "Cancel" button.<\/li><li>Provide a reason for cancellation.<\/li><li>Submit your request.<\/li><\/ol><p>Our customer service team will review the terms and conditions that apply to your request and inform you about the cancellation policy. Please note that an additional service fee may be charged for cancellation or changes, depending on the airline's terms.<\/p><p>You can also change or cancel your reservation by calling our customer service team, available 24 hours a day, 7 days a week.<\/p><p><strong>How can I access more information about hotels, car rentals, and cruise arrangements?<\/strong><br>Air Bhola Travel and Tourism offers hotel, car rental, and cruise arrangements. You can reach our customer service team at +[Your Phone Number], and they will gladly assist you with bookings, payments, and other inquiries.<\/p><p><strong>What does online payment mean?<\/strong><br>It’s our new booking service that makes it easy and instant to pay for and issue your ticket.<\/p><p><strong>What do I need for making an online payment?<\/strong><br>All you need is a valid credit card.<\/p><p><strong>Once the payment is done, where can I get my tickets?<\/strong><br>Electronic tickets will be automatically issued. You can view and print the passenger receipt, invoice, and e-ticket by logging into the "My Account" section on the airbholaticket.com homepage. They will also be sent to your email.<\/p><p><strong>What happens if I cancel my booking that I paid for online and collected my tickets?<\/strong><br>By canceling the booking online, the refunded amount will be automatically deposited into your account; however, charges may apply for each passenger in the booking.<\/p><p><strong>After paying online, if I did not receive the ticket, what shall I do?<\/strong><br>If you did not receive your e-ticket within 24 hours or if your flight is soon, please contact Air Bhola Travel and Tourism customer service.<\/p><p><strong>Electronic ticket: what does it mean?<\/strong><br>An electronic ticket is the digital form of a paper ticket. It documents the sale, with the e-ticket record stored in the airline database and retrievable at any time. You will receive an e-ticket receipt instead of a traditional paper ticket.<\/p><p><strong>What's the value of e-ticketing?<\/strong><br>E-ticketing provides passengers with the simplest, most efficient, and convenient service.<\/p><p><strong>How is electronic ticket useful?<\/strong><br>E-tickets offer numerous benefits, including no need for hardcopy tickets, no risk of lost tickets, easier modification of itineraries, faster refund processes, and quicker check-in at airports. Additionally, e-tickets can be purchased through convenient online channels.<\/p><p><strong>What's the value of booking information while issuing an e-ticket?<\/strong><br>Having the proper booking information allows the airline to provide better customer service. Therefore, passengers should ensure their names are spelled correctly as per their passports.<\/p><p><strong>Are there any additional requirements to issue e-tickets?<\/strong><br>As long as the passenger’s name is spelled as shown on their passport and they receive and maintain the e-ticket receipt, their journey is confirmed.<\/p><p><strong>What identification documents are required?<\/strong><br>One of the following identification documents must be presented:<\/p><ul><li>Passport (required for all international flights)<\/li><li>Residency ID<\/li><li>National ID<\/li><\/ul><p><strong>Do I have to carry a copy of the e-ticket receipt to check in for the flight?<\/strong><br>We recommend showing the e-ticket receipt along with the same form of identification to facilitate and speed up the check-in process.<\/p><p><strong>Do I have to carry a copy of the e-ticket receipt at the airport?<\/strong><br>We recommend that passengers always have a copy of their e-ticket receipt to present to airport security if requested.<\/p><p><strong>Hotels<\/strong><\/p><p><strong>Do children receive discounted prices?<\/strong><br>The policy regarding child reductions varies between hotels. Rest assured, whenever child discounts apply, they will be passed on to you.<\/p><p><strong>What does the total price include?<\/strong><br>The displayed price is the total cost of the room(s) requested for the duration of your trip and includes Air Bhola Travel and Tourism service fees.<\/p><p><strong>Can I book over the telephone?<\/strong><br>Yes, customers have the option to book on our website or over the telephone. Click here (contact us) for more information.<\/p><p><strong>Can I book without an email address?<\/strong><br>If you do not have an email address, please contact our customer service team, and they will be happy to make a reservation on your behalf.<\/p><p><strong>Can I book on behalf of my friends or someone else?<\/strong><br>Yes, you can make reservations online or through our customer service team on behalf of others.<\/p><p><strong>Why is the hotel rate different from when I last visited?<\/strong><br>Air Bhola Travel and Tourism uses various hotel suppliers to provide you with the best prices and availability. Prices can change based on supply and demand, hotel availability, and currency fluctuations. However, the price will not change after we receive your payment, so we encourage you to place your reservation promptly.<\/p><p><strong>Will the photo of the room displayed on the site be the one I'll get?<\/strong><br>Please note that room size, design, fixtures, furnishings, and facilities may vary from those shown in the photographs. Additionally, some hotels may not update their photos regularly.<\/p><p><strong>How late can I check in to a hotel?<\/strong><br>Most hotels allow check-in at any time during the day, but check-out is usually restricted to a specific time. Please consult your hotel for their check-out policy. For late check-ins, it’s best to contact the hotel directly to inform them of your situation, as some may consider it a "no-show."<\/p><p><strong>How do I know if my hotel booking is confirmed?<\/strong><br>Once you complete your booking payment, we will send the hotel voucher to your email immediately, including the booking reference number. You can also access all your bookings online through the 'My Account' section on our homepage. After logging in, you can review your travel itinerary and print additional copies of your hotel voucher.<\/p><p><strong>Do I have to re-confirm my booking?<\/strong><br>You do not need to re-confirm your booking either with us or with the hotel directly. If you have questions about your booking before departure, please contact our customer service team for assistance.<\/p><p><strong>What documents do I need to check in at the hotel?<\/strong><br>You will receive a confirmation email and voucher; please print it before your departure and present it to the hotel receptionist to avoid any inconvenience. Some hotels may require a valid credit card for any optional charges\/fees.<\/p><p><strong>What are the methods of payment?<\/strong><br>We accept valid credit cards, debit cards, and cash as methods of payment. For your protection against loss of money, please review the valid payment methods to understand your options.<\/p><p><strong>Should I be afraid to enter my credit\/debit card details?<\/strong><br>Air Bhola Travel and Tourism uses secure payment processing to encrypt your credit card details, ensuring your privacy and security.<\/p><p><strong>I have contacted the hotel, and they don't have my reservation?<\/strong><br>Generally, your name will be sent to the hotel within 72 hours before your arrival date. Rest assured that your room is booked, and we will provide the guest names closer to the arrival date.<\/p><p><strong>What happens if my arrival is delayed?<\/strong><br>Most hotel rooms will be held until 5 AM the following morning. However, some hotels may hold your reservation only until 00:01 on the day after your check-in date. If you expect to arrive later than midnight, please contact our customer service team or the hotel directly to make arrangements to hold your room longer.<\/p><p><strong>How do I reach the hotel?<\/strong><br>Once your booking is complete, we will send you a voucher that includes the hotel address, phone number, and reference number. It is your responsibility to arrange travel to and from the hotel.<\/p>","menu_id":"2","slug_url":"faq"}]}